Recharge Service Agreement

1.During the recharge process, users are required to provide the account access information necessary to complete the recharge (such as account ID, password, and backup verification codes). This information will be used solely for the purpose of completing the recharge on behalf of the user and will not be stored, disclosed, sold, or used for any other purpose.

2.We strictly comply with applicable privacy laws and data protection regulations, including the EU General Data Protection Regulation (GDPR), and adopt appropriate technical and organizational measures to ensure the security and protection of user information.

3.To further safeguard user privacy and account security, users are advised to promptly change their password or other sensitive information after completing a recharge.

1.The completion time of a recharge shall be determined by the information displayed on the relevant page. If a recharge fails due to incorrect account information provided by the user, the user shall correct the information and reinitiate the recharge. The completion time for the subsequent recharge shall then be recalculated based on the time of the new transaction.

2.The successful completion of a recharge solely signifies that the recharge operation has been executed and does not constitute any guarantee by the Platform with respect to the subsequent account status, membership benefits, or usage outcomes. Upon completion of the recharge, the Platform shall be deemed to have fully discharged its service obligations. Any matters related to refunds shall be governed exclusively by the Recharge Service Refund Policy.

1.The Platform only provides recharge agency services and makes no representations or warranties regarding the subsequent use of the account, the security of the account, or the service experience after the recharge is completed. In the event that the account is restricted, suspended, or the service is interrupted due to policy changes, risk control mechanisms, or force majeure factors of third-party service providers (including but not limited to Media Streaming Platforms, AI software platforms, etc.), the Platform shall not bear any liability for any losses or damages arising therefrom.

2.Users shall ensure that the account information they provide is accurate and complete, and shall be solely responsible for maintaining the security and stability of their devices, networks, and usage environments. The Platform shall not be liable for any recharge failures, abnormal crediting, account anomalies, or service interruptions arising from user errors in providing information or from issues related to the user’s usage environment.

3.If any issues arise with a user’s account or membership status due to the Platform’s operational errors or technical problems, the user shall promptly contact the Platform. The Platform will investigate and provide an appropriate resolution. If the issue is attributable to the Platform, the Platform shall provide the necessary support and compensation.

1.Users shall ensure that the account to be recharged is lawfully owned by them and that its use complies with all applicable laws and regulations. The account shall not be used for any illegal or unauthorized purposes. Any suspension or termination of the account arising from such misuse shall be the sole responsibility of the user.

2.Users shall carefully review this Statement before placing an order. By placing an order, the user shall be deemed to have fully read, understood, and agreed to all the terms herein.

1.The Platform reserves the right to amend, update, or supplement this Policy at any time without prior notice. The version in effect at the time an order is placed by the user shall prevail.

2.In cases of malicious refund requests, false claims, the deliberate provision of incorrect information, fraudulent or unauthorized transactions, the Platform reserves the right to refuse service and permanently suspend the relevant account. In the event of unauthorized recharges caused by fraud, account misuse, hacking, or payment channel security issues, the user shall promptly contact the issuing bank, payment provider, or relevant third party for resolution. The Platform shall not bear any responsibility for the recovery of funds or the issuance of refunds, unless otherwise required by applicable law.

The formation, performance, and interpretation of this Agreement shall be governed by the laws of the jurisdiction in which the Platform is registered. Any dispute arising out of or in connection with this Agreement shall first be resolved through amicable consultation between the parties. If such consultation fails, the dispute shall be submitted to the competent court in the jurisdiction where the Platform is registered.